Niteva is an IT support company. We keep company systems running and we look after projects once the people who built them have moved on — helpdesk, infrastructure, security and ongoing maintenance, delivered by the same engineers every time rather than whoever happens to be free.
How we work
- Named engineers. You get the same people every time. They already know your network, so you never have to explain it twice.
- Response times in writing. The service level is part of the contract, not a promise made on a sales call.
- We inherit other people’s work. Undocumented systems and a developer who has already left are our normal starting point.
- A thirty-day exit. No annual lock-in. If you leave, you leave with full documentation and every credential in your own hands.
The team
Add your engineers under Team in the admin menu — each one gets a photo, a role and an email — and switch on “Show the team photos” in the team band on the home page.